Returns, Refunds and Replacements
Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers.
Note: However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
| State/Territory | Estimated Delivery Time |
|---|---|
| Victoria | Approximately 7-10 working days |
| New South Wales (NSW), South Australia (SA), Australian Capital Territory (ACT), Queensland (QLD) | Approximately 9-12 working days |
| Western Australia (WA), Northern Territory (NT), Tasmania (TAS) | Approximately 9-12 working days |
